Last updated 2026
These Terms of Service ("Terms") govern your purchase and use of the software packages and services provided by Holdren Systems ("we", "us", "our"). By purchasing a package or using our services, you ("Client") agree to these Terms.
Holdren Systems is an authorized software reseller. Our packages provide access to and configuration of business software — including e-commerce, marketing automation, and AI tools — along with guided onboarding and a defined support window. We grant you a non-exclusive, non-transferable license to use the software delivered under your package, subject to these Terms and any applicable third-party terms.
Packages are offered at a one-time price as described at the time of purchase. Fees are due as agreed and are payable in full unless a written payment arrangement is made. Third-party costs — such as domain registration, payment-processing fees, and advertising spend — are not included in package pricing and are your responsibility.
A full refund may be requested within 72 hours of purchase, provided implementation has not yet begun. After that window, or once implementation has begun, all sales are final. See our Refund Policy for full details.
You agree to use the software and services lawfully and responsibly. You will not:
You are responsible for providing accurate business information, timely access to accounts and assets needed for configuration, and lawful content for your store and campaigns. You are responsible for compliance with the laws and regulations that apply to your business, including any licensing, tax, and disclosure obligations. Delays in providing required materials may affect delivery timelines.
You retain ownership of your brand, content, and data. The underlying platform, software, and any tools, templates, or methods used to deliver your package remain the property of their respective owners and licensors. Nothing in these Terms transfers ownership of that underlying software to you.
Holdren Systems provides business software and configuration services. We do not guarantee any specific income, revenue, sales, profit, or business result. Outcomes depend on many factors outside our control, including your market, effort, pricing, and execution. Any examples or figures discussed are illustrative only and are not a promise of results.
To the fullest extent permitted by law, Holdren Systems and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to your use of the software or services. Our total aggregate liability for any claim will not exceed the amount you paid for the package giving rise to the claim. The software and services are provided "as is" without warranties of any kind except as expressly stated in writing.
Your package may rely on third-party software, payment processors, and platforms, each subject to its own terms. We are not responsible for the availability, performance, or policies of third-party services.
We may update these Terms from time to time. Material changes will be reflected by the "last updated" date above. Continued use of the services after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms may be directed to Holdren Systems: